Forget the importance of good old-fashioned customer feedback
In today’s digital age, it’s easy to forget the importance of good old-fashioned customer feedback. But let’s be real, as much as we love scrolling through Instagram and TikTok, we still want to know what other people think of a product or service before we make a decision. That’s where customer reviews come in.
First things first, why are reviews so important? Well, for starters, they can make or break a business. A whopping 90% of consumers read online reviews before visiting a business and 88% of consumers trust online reviews as much as personal recommendations. That’s a whole lotta trust! Reviews also help with SEO (search engine optimization) and can boost your rankings on Google, making it more likely that potential customers will find your business.
So, how do you get your customers to leave reviews? One way is to create a Google review link. This is a super simple process. All you have to do is go to the Google My Business website, log in to your account, and click on the “Get more reviews” button. From there, you can copy the link and send it to your customers via email or text.
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Why reviews are important for small business
In addition to Google, there are a number of other sites where you can ask customers to leave reviews, including Yelp, TripAdvisor, and Facebook. Each of these sites has its own review process, so be sure to check out their guidelines before you start asking for feedback.
But what about negative reviews? It’s not all sunshine and rainbows, unfortunately, and you’re bound to get a bad review at some point. Don’t panic! Instead, take a deep breath and respond professionally. Thank the customer for their feedback and apologize for any inconvenience they may have experienced. Then, take their concerns seriously and do what you can to make things right.
And finally, if you want to take your reviews to the next level and really make the most of them, I invite you to get a free site marketing audit. This will give you a detailed breakdown of how your reviews are impacting your business and what you can do to improve them.
So there you have it, folks. Customer reviews may not be as glamorous as the latest social media trend, but they’re still a crucial part of running a successful business in the digital age. So go forth and ask for those reviews! And don’t forget, if you want to get a better understanding of how your reviews are impacting your business, sign up for a free site marketing audit today.
By following these technical guidelines, you can help Google understand and rank your website more effectively. It’s important to note that these are just a few of the many technical factors that can influence your website’s ranking.